Support

We're here to help you get the most out of WebMobi Events.

Contact Us

The fastest way to reach our support team is by email. Whether you have a question, found a bug, or need help setting up your event, we'd love to hear from you.

Email Support

support@webmobi.com

Please include your account email, the name of the event, and a description of the issue (with screenshots if possible) so we can help you faster.

Response Expectations

We aim to respond to every request quickly. Typical response times are:

  • General inquiries: within 1 business day
  • Technical issues: within 1–2 business days
  • Urgent issues during a live event: we prioritize these and aim to respond within a few hours

Our support hours are Monday–Friday, 9:00 AM to 6:00 PM IST (excluding public holidays). Requests received outside these hours are answered on the next business day.

Documentation & Guides

Many common questions are already answered in our self-serve resources. Browse these before reaching out—you may find your answer right away.

User Guide

Step-by-step guides for creating events, managing sessions, Zoom integration, QR check-in, and more.

Documentation

Detailed product documentation and API reference for developers and integrators.

Billing & Account

For questions about billing, refunds, or your subscription, email support@webmobi.com and review our Refund Policy. For privacy or data requests, see our Privacy Policy.

WebMobi Events is operated by Mendios Technologies Bangalore Pvt Ltd, Bangalore, Karnataka, India.