Loading…
How offline scanning will work: scan attendee QR codes with your phone even without internet, with scans queued locally and synced automatically once you are back online.
On each device, open the Admin Check-In screen for your event while you still have a connection. That loads the attendee list onto that device. After that you can turn the network off and keep scanning — check-ins queue on the device and sync automatically when it reconnects.
Do this once per device, per event. A device that has never opened the event online has no attendee list to match against, and scans will fail.
What offline covers: check-in scanning on the mobile admin scanner. The rest of the event app — agenda, speakers, networking — still needs a connection. Checking in from a phone browser also needs a connection; see Check-In.
1. Scan attendee QR codes with your phone camera — works just like a regular scanner.
2. If offline, scans are queued locally and synced automatically when back online.
3. Real-time sync status badge shows the count of pending check-ins waiting to sync.
4. All synced check-ins appear on the dashboard immediately — no manual action needed.
Your event organizer adds you as a Mobile Admin collaborator.
Navigate to the Admin Check-In screen in the webMOBI app.
Point your phone camera at attendee QR badges and results show instantly.
Attendee checked in successfully
Already checked in
Invalid QR or attendee not found
Saved offline, will sync later
The Sync Status screen shows all offline check-ins and their current state. Access it from the Admin Check-In screen by tapping the "Pending Sync" badge or the sync icon.
See all queued check-ins with their current status: pending, synced, or failed.
Tap the 'Sync Now' button to manually trigger a sync when you have connectivity.
Tap 'Retry Failed' to re-attempt syncing items that failed during the last sync attempt.
Remove successfully synced items from the queue to keep the list clean and manageable.
Check camera permissions in your phone's Settings > Apps > webMOBI > Permissions and ensure Camera is enabled.
Verify your internet connection is stable. Try switching between Wi-Fi and mobile data, or move to an area with better signal.
Sign out of the webMOBI app and sign back in. Your session may have expired.
Duplicate scans are handled automatically by the system. Scanning the same badge twice will not cause data loss or double check-ins.