Check people into a session with their badge

Choose the session, scan the QR code on the badge, and WebMobi records who was in the room — from a phone at the door or a laptop at the desk.

What you need

Your sessions on the event agenda.
Door staff invited to the event with the Admin role.
The WebMobi app, version 450 or later (listed as “WebMobi: Event App Builder” on the App Store and Google Play) — or a laptop with a browser.
Attendee badges or confirmation emails with a QR code.

Before event day

1Check the agenda. The session list you scan into comes from your agenda. A session added or renamed on events.webmobi.com appears in the app the next time staff open the scanner.
2Invite door staff. In your event, open Team, choose Invite a teammate and give them the Admin role.
3Update the app on every door phone to version 450 or later and sign in once while you have a good connection. If your organization uses single sign-on, enter your work email and you'll be taken to your company's login.
4Run one test scan with a real badge into a session, then open View Reports and confirm the name appears under that session.

On a phone

WebMobi app

1Open your event, go to More → Admin Panel, then tap Scan QR Code.
2Choose a mode at the top: In / Out, In only or Out only.
3Tap Scanning into and pick the session — or Whole event for the main entrance.
4Point the camera at the badge. The result appears under Recent Scans with the attendee's name and the session.

Forgot their badge? Use Manual Check-In in the Admin Panel and search by name.

On a laptop

events.webmobi.com

1Open your event in the dashboard and choose Check-In.
2Under Scanning choose the mode; under Session pick the session or Whole event.
3Scan with QR Scanner (the laptop camera), or plug in a USB badge scanner and scan — check-in happens automatically.
4Use Manual Check-In for a missing badge, and All Attendees to see everyone's status.

The counts at the top update on their own every 15 seconds, including scans made on phones. Press refresh to update now.

Scanning modes

One person at one door usually wants In / Out. If you staff separate entry and exit doors, set each to a single direction.

Mode	What a scan does	Use it when
In / Out	Checks the person in. If they're already inside, the scan checks them out.	One door, one scanner.
In only	Every scan is a check-in.	An entrance-only door or a session room.
Out only	Every scan is a check-out. Manual check-in still counts as a check-in.	A dedicated exit.

What a scan result means

Checked in	Recorded. The name and session are shown.
Checked out	The visit is closed.
Already inside	They were checked in already — nothing is double-counted.
Already outside	An exit scan for someone who wasn't inside. Nothing changes.
Queued	Saved on the phone, waiting for a connection. It uploads by itself.

No Wi-Fi at the door

Keep scanning. The app keeps a copy of your attendee list, so names still appear, and every scan is saved on the phone until it can upload. Rows marked queued change to their final result by themselves once the phone is back online.

To see what's waiting, tap the list icon at the top right of the scanner. Sync Status shows pending, synced and failed scans — use Sync Now to upload straight away or Retry Failed if any didn't go through.

See who attended

On a phone

In the Admin Panel tap View Reports: check-in rate, checked in and not arrived, check-ins by hour, and Session Attendance — tap a session to see the names. The share icon sends the report as text.

On a laptop

Open the event's Analytics. Session Attendance lists each session with who attended. Export CSV downloads a spreadsheet with every session check-in, in your event's time zone.

Sessions and the whole event are counted separately

Scanning someone into a session doesn't also check them into the event, and checking them out of the event doesn't end their session visit. To count both, scan at the main entrance with Whole event selected, then scan again at each room with that session selected.

Good to know

Staff scanned into the wrong session — can they undo it?: Not from the scanner; the scan stays in the attendance record. Email support@webmobi.com with the attendee's name, the session and the time, and we'll correct it.
Do several phones and laptops conflict?: No. Every device writes to the same attendance list, and a second scan of the same person shows “Already inside” instead of counting them twice.
A session is missing from the list.: Check it's on the agenda on events.webmobi.com, then close and reopen the scanner on the phone.
A badge isn't recognized.: Search for the person in Manual Check-In. If they registered after the phone went offline, their scan still uploads and resolves once it's back online.

Back to QR Check-In Guide

Check people into a session with their badge

Choose the session, scan the QR code on the badge, and WebMobi records who was in the room — from a phone at the door or a laptop at the desk.

What you need

Your sessions on the event agenda.
Door staff invited to the event with the Admin role.
The WebMobi app, version 450 or later (listed as “WebMobi: Event App Builder” on the App Store and Google Play) — or a laptop with a browser.
Attendee badges or confirmation emails with a QR code.

Before event day

1Check the agenda. The session list you scan into comes from your agenda. A session added or renamed on events.webmobi.com appears in the app the next time staff open the scanner.
2Invite door staff. In your event, open Team, choose Invite a teammate and give them the Admin role.
3Update the app on every door phone to version 450 or later and sign in once while you have a good connection. If your organization uses single sign-on, enter your work email and you'll be taken to your company's login.
4Run one test scan with a real badge into a session, then open View Reports and confirm the name appears under that session.

On a phone

WebMobi app

1Open your event, go to More → Admin Panel, then tap Scan QR Code.
2Choose a mode at the top: In / Out, In only or Out only.
3Tap Scanning into and pick the session — or Whole event for the main entrance.
4Point the camera at the badge. The result appears under Recent Scans with the attendee's name and the session.

Forgot their badge? Use Manual Check-In in the Admin Panel and search by name.

On a laptop

events.webmobi.com

1Open your event in the dashboard and choose Check-In.
2Under Scanning choose the mode; under Session pick the session or Whole event.
3Scan with QR Scanner (the laptop camera), or plug in a USB badge scanner and scan — check-in happens automatically.
4Use Manual Check-In for a missing badge, and All Attendees to see everyone's status.

The counts at the top update on their own every 15 seconds, including scans made on phones. Press refresh to update now.

Scanning modes

One person at one door usually wants In / Out. If you staff separate entry and exit doors, set each to a single direction.

Mode	What a scan does	Use it when
In / Out	Checks the person in. If they're already inside, the scan checks them out.	One door, one scanner.
In only	Every scan is a check-in.	An entrance-only door or a session room.
Out only	Every scan is a check-out. Manual check-in still counts as a check-in.	A dedicated exit.

What a scan result means

Checked in	Recorded. The name and session are shown.
Checked out	The visit is closed.
Already inside	They were checked in already — nothing is double-counted.
Already outside	An exit scan for someone who wasn't inside. Nothing changes.
Queued	Saved on the phone, waiting for a connection. It uploads by itself.

No Wi-Fi at the door

See who attended

On a phone

On a laptop

Open the event's Analytics. Session Attendance lists each session with who attended. Export CSV downloads a spreadsheet with every session check-in, in your event's time zone.

Sessions and the whole event are counted separately

Good to know

Staff scanned into the wrong session — can they undo it?: Not from the scanner; the scan stays in the attendance record. Email support@webmobi.com with the attendee's name, the session and the time, and we'll correct it.
Do several phones and laptops conflict?: No. Every device writes to the same attendance list, and a second scan of the same person shows “Already inside” instead of counting them twice.
A session is missing from the list.: Check it's on the agenda on events.webmobi.com, then close and reopen the scanner on the phone.
A badge isn't recognized.: Search for the person in Manual Check-In. If they registered after the phone went offline, their scan still uploads and resolves once it's back online.