Tax & Payouts

You are the merchant of record. You handle your own ticket tax and GST.

You are the merchant of record

For every ticket you sell on webMOBI, you are the seller and merchant of record - not webMOBI. The transaction runs through your own connected payment gateway (Razorpay or, soon, Stripe), and the money settles directly to your bank account.

Because you are the merchant of record, you are responsible for charging, collecting, reporting, and remitting any applicable tax (such as GST/VAT/sales tax) on your ticket sales.

How payouts work

Attendees pay into your own gateway account, never into a webMOBI account.
Your gateway settles funds to your bank account on its normal payout schedule (set by Razorpay or Stripe, not by webMOBI).
webMOBI takes a 0% platform fee on your ticket revenue. We never hold or touch your money.
The only fees deducted are your gateway's standard processing fees, charged by the gateway directly.

To see your settlement schedule, payout history, and any refunds or chargebacks, use your Razorpay Dashboard (or Stripe Dashboard once Stripe charging is live). webMOBI shows your registrations and ticket sales; your gateway is the source of truth for money movement.

Your tax responsibilities

Because you are the merchant of record, taxes on your ticket sales are entirely your responsibility. webMOBI does not calculate, collect, file, or remit tax on your behalf.

Determine whether GST/VAT/sales tax applies to your ticket prices in your jurisdiction.
Decide whether your listed ticket price is tax-inclusive or tax-exclusive, and price your tickets accordingly.
Issue any tax invoices or receipts your attendees or your tax authority require.
Report and remit collected tax to the relevant authority on time.

This guide is general information, not tax or legal advice. Tax rules vary by country, state, and event type. Consult a qualified tax advisor for your situation.

Refunds & chargebacks

Refunds and chargebacks are settled against your gateway account, since that is where the funds landed. Process refunds through your gateway, and account for any tax already collected on a refunded ticket according to your local rules.

Quick recap

webMOBI does

Connect your own gateway with one click
Charge a 0% platform fee on ticket revenue
Show your registrations and ticket sales

You do

Receive funds directly to your bank
Handle your own tax/GST
Manage refunds and payouts in your gateway

Next Steps

Haven't connected a gateway yet? Razorpay is the live path for selling paid tickets today.

Connect Razorpay →Back to Payments

Back to Payments