Admin access, walk-ins, Check-in Console, event dates and event URL

Give your team access, register people at the door, watch check-ins live, and keep your event's dates and web address right — and check each change yourself.

Before event day: rehearse check-in with your team on a practice event and pass the readiness gate. Event-day dry run: prove your team is ready

1. Who can manage your event

Decide who can run your event with you, and what each person is allowed to do.

Three kinds of people can manage an event:

The person who created the event.
Owners and Admins of your organization — they can manage every event in the organization, including its team.
Teammates you invite on the event's Team page, once they accept the invitation.

Organization Members and Viewers are not admins of your events. To let one of them help, invite them to the event as a teammate.

Add an admin to an event

1In the sidebar, open My Events, open the three-dot menu on your event's card and choose View & Edit Event (in List view, choose View).
2Choose the Team tile. The Team page opens.
3Select Invite teammate.
4In Invite a teammate, enter their Email and set Role to Admin. They don't need a WebMobi account yet.
5Under Permissions, tick what they may do. Edit event, Manage registrations and View analytics start ticked. You can also tick Manage payments, Manage team and Delete event.
6Select Send invitation. You'll see “Invitation emailed.” If nothing changes in the dialog, close it: an error such as “That person is already on this event team” is shown on the Team page. If you see “Invitation created. Email delivery failed — share this link directly.”, copy the link shown and send it to them yourself. Then select Done.
7Your teammate opens the link, chooses Sign in or Create an account using the invited email address, then selects Accept invitation. They'll see You are on the team and can choose Open the event. If they see Wrong account, they choose Switch account and sign in with the invited address.

Change or remove a teammate

1On the Team page, open the menu on their row and choose Edit permissions.
2Tick or untick boxes in Permissions and select Save.
3To take away all access, choose Remove from event from the same menu. It happens straight away, with no confirmation.

How to confirm it worked

Under Team members, their row shows Active once they've accepted, with their permissions listed underneath.
Before they accept, the row shows Invite pending (they already have an account) or Invited (they don't) — they can't manage anything yet.
After Save, WebMobi reads the change back, for example “Alex Rivera now has: Edit event, Manage registrations”. After removing someone you'll see “Alex Rivera was removed from this event”.
To see organization roles, go to Settings → Organization → People. Each person shows their role (Owner, Admin, Member or Viewer) and badges such as Invited or Suspended.

Good to know

The Team page lists people invited to this event. Organization Owners and Admins have access through the organization and aren't listed there — check Settings → Organization → People.
What a teammate can do is decided by the Permissions boxes you tick, not by the role name.
Only the event's creator or an organization Owner or Admin can grant Manage team or Delete event. For anyone else these boxes are greyed out.
If you don't see Invite teammate, you don't have Manage team for this event.
Teammates can't change their own permissions, and nobody can change or remove the event's owner.
Invitations expire after 7 days. If your teammate sees Invitation expired, remove the row and invite them again.
There's no pause option — to take access away, use Remove from event.
Being on an event's team doesn't unlock Enterprise features such as the Check-in Console. Those come with your plan.

2. Add a walk-in and check them in

1Open My Events and select the QR code button on your event's card (in List view it reads Check-in), or choose Check-in under Quick Actions on the event page. The Event Check-In page opens.
2If your event has sessions, choose where the check-in goes under Session: Whole event or a session.
3Select Walk-in at the top right.
4Enter First name and Last name. Add Email (optional) if they should get a confirmation email.
5If your event has tickets, choose a Ticket (or No ticket).
6Leave Check in now switched on. The line under it shows where they'll be checked in, for example Into Whole event.
7Select Register and check in. (With the switch off, the button reads Register and only registers them.)
8Choose Add another for the next person, or Done.

How to confirm it worked

The dialog confirms what was saved, for example “Alex Rivera registered · REG-4C726156-000042 · checked in to Whole event at 9:05 AM”. The REG- code is their registration number.
The Attended count at the top goes up straight away, whether you checked them in to Whole event or a session.
In the All Attendees tab, their status shows Attended.

Good to know

Already registered? If the email matches someone already registered for this event (including a cancelled registration), you'll see “Alex Rivera is already registered.” Choose Check in to check that person in instead of creating a second registration, or Back. If they're already inside you'll see “Alex Rivera is already registered and checked in.” A cancelled registration stays cancelled when you check it in.
If you see “not checked in, try again from the list”, the registration was saved but the check-in wasn't. Check them in from Manual Check-In.
Walk-ins are recorded as free. No payment is taken, even if you choose a paid ticket.
Without an email, no confirmation email is sent and the person shows as No email. In Export List their email column holds a placeholder address that can't receive mail.
With an email, a confirmation email is sent only if Send emails for this event is on and Suppress Registration Emails is off (event Settings → Registration).
Ticket, event and plan limits still apply: you may see “[ticket name] is sold out”, “This event is full” or, if your plan's attendee limit is reached, “Attendee registration quota exceeded”. Registration open and close dates don't block walk-ins.
There's no phone number field in the walk-in form.
The time in the confirmation line uses the time zone of the computer you're using.
You need the Manage registrations permission to add walk-ins.

3. Check in someone by name

Check in a registered attendee who doesn't have their badge with them. You need the Manage registrations permission.

1On the Event Check-In page, if your event has sessions, choose Whole event or a session under Session.
2Open the Manual Check-In tab.
3Type their name, email or registration number in the search box.
4Select Check In next to their name.

How to confirm it worked

The Check In button on their row is replaced by their check-in time. After the list refreshes, row times are shown in UTC, not your local time.
The Attended count goes up for the person's first check-in, at the entrance or into a session, and All Attendees shows them as Attended.
After a session check-in, the row's Check In button comes back when the list refreshes, because that button checks people in at the entrance.

Good to know

Manual check-in always checks the person in, whatever the Scanning setting is.
The search box mentions ticket ID, but it matches the registration number shown under each name.
Only people not yet checked in at the entrance have a Check In button.
The event's name and dates are shown above the scanner, and when today is more than a day outside them the page warns: “This event runs 28 Sep – 2 Oct. Today is 21 Sep — check you're on the right event.”
A check-in made outside the event's dates is still recorded, with a warning under the result.
The list and search show the 500 most recent registrations for the event, cancelled ones included. If you can't find someone at a larger event, scan their badge instead.
Counts and the list refresh every 15 seconds while the page is open. Use the refresh button to update now.
Not on the list? Use Walk-in to register them at the door.
If you see “Failed to check in attendee. Please try again.”, check your connection, then refresh the page. Any other red message says why the check-in was refused, for example a missing permission.

4. Check-in Console (live)

Watch one event's attendance, devices and recent entrance check-ins on a single screen. Available on Enterprise plans.

1In the sidebar, under Enterprise, choose Check-in Console (marked Advanced).
2At the top right, select Live. The badge next to the title changes to Live Data.
3Open the event picker under the title and choose your event. It starts on the last event you picked or your soonest upcoming event. Each option shows the event name and start date.

Card	What it shows
Attended	People with at least one check-in, at the entrance or into a session, each counted once.
Check-ins	Every check-in, including re-entries and each session visit.
Registered	Confirmed registrations.
Attendance rate	Attended as a share of Registered.
Recent entrance check-ins	The last 10 people checked in at the entrance, with their ticket and time.
Active Devices	Each phone or computer that has scanned for this event, with when its check-ins last reached WebMobi and how many arrived late today.
By Ticket Type	Attended / total for each ticket.
Entry Points	Shown only if your event has entry points set up.

Which event. The event's name and dates head the panel with Open check-in, and a banner warns when today is more than a day outside those dates.

Where the buttons go. Scan Mode and Open check-in open the event's Event Check-In page, where you scan badges. Walk-in Registration under Quick Actions opens the same page with the Walk-in form already open.

How to confirm it worked

The line under the picker reads “[event name] · Live · updated [time]”, and the time moves on every refresh.
Check in a test attendee at Whole event on the Event Check-In page: Attended goes up and they appear under Recent entrance check-ins.
A session check-in raises Attended and Check-ins but does not appear under Recent entrance check-ins.

Good to know

The Enterprise area starts in Demo, which shows sample data and buttons that do nothing. If you see Demo Data, choose Live.
The console refreshes every 15 seconds while the tab is open, and when you come back to the tab. Select Refresh to update now.
The console doesn't scan or check people in itself — it sends you to the Event Check-In page.
Devices appear only after they check someone in for this event, by badge scan, manual check-in or walk-in; there's no step to add or name them. A phone may show as “Device” plus a short code. Check-ins made on the web page are grouped as “Web · [name]” or Web check-in.
Each device shows when its check-ins last reached WebMobi, in the event's time zone, for example Last synced 14:02 (3 h ago).
N scans arrived late today counts that device's scans from the last 24 hours that reached WebMobi more than 2 minutes after they were made.
The console can't see scans still waiting on a phone, which is why it says A device that hasn't synced may still hold scans.
The picker lists events you can edit. A teammate without Edit event won't see the event. One without View analytics sees “Couldn't load live check-in data. Refresh to try again.” and a dash in each number. One without Manage registrations sees “Couldn't load devices. Refresh to try again.”
This browser remembers your Demo or Live choice and the last event you picked.

5. Change your event's dates and time zone

Set when your event runs and the time zone its times are shown in.

1Open My Events, open your event and choose Settings. Event Settings opens.
2On the General tab, find the Date & time card.
3Set Starts and Ends. Enter the times as they'll read on the clock where your event takes place.
4If you see a note such as “3 sessions fall outside these dates.”, select Fit to sessions to set the dates from your earliest session start to your latest session end — or adjust them yourself.
5Choose the Event timezone.
6Select Save Changes at the top right.
7If your event has sessions and you changed the time zone, you'll be asked, for example, “Change the time zone to Eastern Time?” Select Change to save, or Cancel to save nothing.

What happens to session times when you change the time zone

Sessions keep the same clock time in the new time zone — 9:00 AM stays 9:00 AM. That means the real moment moves: a 9:00 AM session in Pacific Time becomes 9:00 AM Eastern Time, three hours earlier. If you only picked the wrong time zone by mistake, that's what you want. If the sessions were already at the right moment, check each session time after saving.

How to confirm it worked

The page shows what was saved, for example “Saved · Sep 21 – 25, 2026 · Eastern Time”, in the header and in the Date & time card. It's read back after saving, so it reflects what WebMobi stored, not what you typed.
If sessions were adjusted, you'll also see a line such as “3 session times kept at their local time”.
Look at your event's card in My Events for the new date range; it uses your event's time zone. View event page opens the public page, but its date isn't adjusted for time zone and can be a day off for very late or very early times.

Good to know

The end must be after the start. Otherwise you'll see “End must be after the start.”
Fit to sessions only fills in the dates. Nothing is saved until you select Save Changes.
Save Changes saves everything on the settings page, not just the dates.
The time zone question only appears when the event has sessions and already had a time zone. Otherwise the new time zone simply saves.
15 time zones are available in the list. If your event never had one set, the list shows Pacific Time (PT) - Los Angeles — check it before saving.
Event cards show dates without a time zone name. The event's Schedule page shows the time zone as a place code, such as America/New_York. The main event page shows dates with no time zone.
Check-in uses these dates too: when today is more than a day outside them, the check-in page and the Check-in Console warn that you may be on the wrong event.
You need the Edit event permission to change dates.

6. Your event URL

Your event URL (sometimes called the slug) is the web address people use to open your event page. You can change it yourself, and the old address keeps working.

1Open your event's Settings and go to the General tab. The address is in Event URL, just under the event title.
2If your event is published, the address is shown as read-only with a Change URL button beside it. Select it — the dialog says “Change event URL? The old address will keep working and forward to the new one.”
3Type the address you want in New event URL. It is checked as you type: if someone else already has it you'll see “This event URL is already in use. Please choose another.” with a suggested alternative you can select, or you can type your own. The Change URL button stays unavailable until the address can actually be used.
4Select Change URL to confirm.
5If your event has never been published, there is no dialog: the Event URL field is editable directly. Change it and select Save Changes.

How to confirm it worked

You'll see “Saved” with the new address and the words “the old address forwards here”, and an Open link that opens your live page in a new tab.
Under the field, Addresses that forward here lists every previous address. Select one — it should open your event at its current address.

Good to know

Old addresses keep working, indefinitely. That includes links to a page inside the event and anything after a question mark, so a QR code pointing at the old schedule still opens the schedule. The mobile app follows the old address too.
Renaming your event does not change its URL. The two are separate on purpose, so correcting a title can never break printed QR codes or badges.
Your old addresses stay reserved to you — nobody else can take one — and you can go back to a previous address later if you want. There is no limit on how many times you change it.
When you duplicate an event, the Duplicate event dialog asks for the new name first and builds the URL from that name, which you can edit before confirming. No more “-copy” addresses.
An address that is already in use is never quietly numbered for you. You are told, and you choose.

7. History: content changes and check-ins

See who changed your event and who checked in whom — on which device, when, and whether it was offline.

1Open your event and choose the History tile. From the Event Check-In page, use the menu at the top right → Check-in history; from the Check-in Console, Check-in history.
2Content changes lists every change to the event, sessions, speakers, sponsors, exhibitors, tickets and registrations, newest first, with who made it. Select a row to see what it was before and after. Filter by person, source, what changed or date.
3Check-ins lists every check-in, including repeats: the attendee, the time at the desk, the session or Whole event, QR scan or by name, the staff member, the device, and an Offline label with the time it synced. Walk-ins added shows each walk-in and who added them.

How to confirm it worked

A change you just made appears at the top of Content changes with your name.
A check-in you just made appears at the top of Check-ins with your name and the right session.
After a phone syncs, its offline check-ins appear with Offline, the time they were made at the desk, and the device.

Good to know

History is read-only. Nothing in it can be edited or deleted.
You see History if you created the event, are an organization owner or admin, or are an event admin who can edit the event.
A repeat scan shows as Already inside (not counted again) — it is recorded, but it doesn't count twice.
Check-ins made before September 17, 2026 show the staff member as Not recorded.
Check-ins made in the app show the device from app version 452.0.0 for offline check-ins, and from the next app update for online ones.

Need help?

Email support@webmobi.com and tell us your event name and what you see on screen.

Back to Getting Started

Admin access, walk-ins, Check-in Console, event dates and event URL

Give your team access, register people at the door, watch check-ins live, and keep your event's dates and web address right — and check each change yourself.

Before event day: rehearse check-in with your team on a practice event and pass the readiness gate. Event-day dry run: prove your team is ready

1. Who can manage your event

Decide who can run your event with you, and what each person is allowed to do.

Three kinds of people can manage an event:

The person who created the event.
Owners and Admins of your organization — they can manage every event in the organization, including its team.
Teammates you invite on the event's Team page, once they accept the invitation.

Organization Members and Viewers are not admins of your events. To let one of them help, invite them to the event as a teammate.

Add an admin to an event

1In the sidebar, open My Events, open the three-dot menu on your event's card and choose View & Edit Event (in List view, choose View).
2Choose the Team tile. The Team page opens.
3Select Invite teammate.
4In Invite a teammate, enter their Email and set Role to Admin. They don't need a WebMobi account yet.
5Under Permissions, tick what they may do. Edit event, Manage registrations and View analytics start ticked. You can also tick Manage payments, Manage team and Delete event.
6Select Send invitation. You'll see “Invitation emailed.” If nothing changes in the dialog, close it: an error such as “That person is already on this event team” is shown on the Team page. If you see “Invitation created. Email delivery failed — share this link directly.”, copy the link shown and send it to them yourself. Then select Done.
7Your teammate opens the link, chooses Sign in or Create an account using the invited email address, then selects Accept invitation. They'll see You are on the team and can choose Open the event. If they see Wrong account, they choose Switch account and sign in with the invited address.

Change or remove a teammate

1On the Team page, open the menu on their row and choose Edit permissions.
2Tick or untick boxes in Permissions and select Save.
3To take away all access, choose Remove from event from the same menu. It happens straight away, with no confirmation.

How to confirm it worked

Under Team members, their row shows Active once they've accepted, with their permissions listed underneath.
Before they accept, the row shows Invite pending (they already have an account) or Invited (they don't) — they can't manage anything yet.
After Save, WebMobi reads the change back, for example “Alex Rivera now has: Edit event, Manage registrations”. After removing someone you'll see “Alex Rivera was removed from this event”.
To see organization roles, go to Settings → Organization → People. Each person shows their role (Owner, Admin, Member or Viewer) and badges such as Invited or Suspended.

Good to know

The Team page lists people invited to this event. Organization Owners and Admins have access through the organization and aren't listed there — check Settings → Organization → People.
What a teammate can do is decided by the Permissions boxes you tick, not by the role name.
Only the event's creator or an organization Owner or Admin can grant Manage team or Delete event. For anyone else these boxes are greyed out.
If you don't see Invite teammate, you don't have Manage team for this event.
Teammates can't change their own permissions, and nobody can change or remove the event's owner.
Invitations expire after 7 days. If your teammate sees Invitation expired, remove the row and invite them again.
There's no pause option — to take access away, use Remove from event.
Being on an event's team doesn't unlock Enterprise features such as the Check-in Console. Those come with your plan.

2. Add a walk-in and check them in

1Open My Events and select the QR code button on your event's card (in List view it reads Check-in), or choose Check-in under Quick Actions on the event page. The Event Check-In page opens.
2If your event has sessions, choose where the check-in goes under Session: Whole event or a session.
3Select Walk-in at the top right.
4Enter First name and Last name. Add Email (optional) if they should get a confirmation email.
5If your event has tickets, choose a Ticket (or No ticket).
6Leave Check in now switched on. The line under it shows where they'll be checked in, for example Into Whole event.
7Select Register and check in. (With the switch off, the button reads Register and only registers them.)
8Choose Add another for the next person, or Done.

How to confirm it worked

The dialog confirms what was saved, for example “Alex Rivera registered · REG-4C726156-000042 · checked in to Whole event at 9:05 AM”. The REG- code is their registration number.
The Attended count at the top goes up straight away, whether you checked them in to Whole event or a session.
In the All Attendees tab, their status shows Attended.

Good to know

Already registered? If the email matches someone already registered for this event (including a cancelled registration), you'll see “Alex Rivera is already registered.” Choose Check in to check that person in instead of creating a second registration, or Back. If they're already inside you'll see “Alex Rivera is already registered and checked in.” A cancelled registration stays cancelled when you check it in.
If you see “not checked in, try again from the list”, the registration was saved but the check-in wasn't. Check them in from Manual Check-In.
Walk-ins are recorded as free. No payment is taken, even if you choose a paid ticket.
Without an email, no confirmation email is sent and the person shows as No email. In Export List their email column holds a placeholder address that can't receive mail.
With an email, a confirmation email is sent only if Send emails for this event is on and Suppress Registration Emails is off (event Settings → Registration).
Ticket, event and plan limits still apply: you may see “[ticket name] is sold out”, “This event is full” or, if your plan's attendee limit is reached, “Attendee registration quota exceeded”. Registration open and close dates don't block walk-ins.
There's no phone number field in the walk-in form.
The time in the confirmation line uses the time zone of the computer you're using.
You need the Manage registrations permission to add walk-ins.

3. Check in someone by name

Check in a registered attendee who doesn't have their badge with them. You need the Manage registrations permission.

1On the Event Check-In page, if your event has sessions, choose Whole event or a session under Session.
2Open the Manual Check-In tab.
3Type their name, email or registration number in the search box.
4Select Check In next to their name.

How to confirm it worked

The Check In button on their row is replaced by their check-in time. After the list refreshes, row times are shown in UTC, not your local time.
The Attended count goes up for the person's first check-in, at the entrance or into a session, and All Attendees shows them as Attended.
After a session check-in, the row's Check In button comes back when the list refreshes, because that button checks people in at the entrance.

Good to know

Manual check-in always checks the person in, whatever the Scanning setting is.
The search box mentions ticket ID, but it matches the registration number shown under each name.
Only people not yet checked in at the entrance have a Check In button.
The event's name and dates are shown above the scanner, and when today is more than a day outside them the page warns: “This event runs 28 Sep – 2 Oct. Today is 21 Sep — check you're on the right event.”
A check-in made outside the event's dates is still recorded, with a warning under the result.
The list and search show the 500 most recent registrations for the event, cancelled ones included. If you can't find someone at a larger event, scan their badge instead.
Counts and the list refresh every 15 seconds while the page is open. Use the refresh button to update now.
Not on the list? Use Walk-in to register them at the door.
If you see “Failed to check in attendee. Please try again.”, check your connection, then refresh the page. Any other red message says why the check-in was refused, for example a missing permission.

4. Check-in Console (live)

Watch one event's attendance, devices and recent entrance check-ins on a single screen. Available on Enterprise plans.

1In the sidebar, under Enterprise, choose Check-in Console (marked Advanced).
2At the top right, select Live. The badge next to the title changes to Live Data.
3Open the event picker under the title and choose your event. It starts on the last event you picked or your soonest upcoming event. Each option shows the event name and start date.

Card	What it shows
Attended	People with at least one check-in, at the entrance or into a session, each counted once.
Check-ins	Every check-in, including re-entries and each session visit.
Registered	Confirmed registrations.
Attendance rate	Attended as a share of Registered.
Recent entrance check-ins	The last 10 people checked in at the entrance, with their ticket and time.
Active Devices	Each phone or computer that has scanned for this event, with when its check-ins last reached WebMobi and how many arrived late today.
By Ticket Type	Attended / total for each ticket.
Entry Points	Shown only if your event has entry points set up.

Which event. The event's name and dates head the panel with Open check-in, and a banner warns when today is more than a day outside those dates.

How to confirm it worked

The line under the picker reads “[event name] · Live · updated [time]”, and the time moves on every refresh.
Check in a test attendee at Whole event on the Event Check-In page: Attended goes up and they appear under Recent entrance check-ins.
A session check-in raises Attended and Check-ins but does not appear under Recent entrance check-ins.

Good to know

The Enterprise area starts in Demo, which shows sample data and buttons that do nothing. If you see Demo Data, choose Live.
The console refreshes every 15 seconds while the tab is open, and when you come back to the tab. Select Refresh to update now.
The console doesn't scan or check people in itself — it sends you to the Event Check-In page.
Devices appear only after they check someone in for this event, by badge scan, manual check-in or walk-in; there's no step to add or name them. A phone may show as “Device” plus a short code. Check-ins made on the web page are grouped as “Web · [name]” or Web check-in.
Each device shows when its check-ins last reached WebMobi, in the event's time zone, for example Last synced 14:02 (3 h ago).
N scans arrived late today counts that device's scans from the last 24 hours that reached WebMobi more than 2 minutes after they were made.
The console can't see scans still waiting on a phone, which is why it says A device that hasn't synced may still hold scans.
The picker lists events you can edit. A teammate without Edit event won't see the event. One without View analytics sees “Couldn't load live check-in data. Refresh to try again.” and a dash in each number. One without Manage registrations sees “Couldn't load devices. Refresh to try again.”
This browser remembers your Demo or Live choice and the last event you picked.

5. Change your event's dates and time zone

Set when your event runs and the time zone its times are shown in.

1Open My Events, open your event and choose Settings. Event Settings opens.
2On the General tab, find the Date & time card.
3Set Starts and Ends. Enter the times as they'll read on the clock where your event takes place.
4If you see a note such as “3 sessions fall outside these dates.”, select Fit to sessions to set the dates from your earliest session start to your latest session end — or adjust them yourself.
5Choose the Event timezone.
6Select Save Changes at the top right.
7If your event has sessions and you changed the time zone, you'll be asked, for example, “Change the time zone to Eastern Time?” Select Change to save, or Cancel to save nothing.

What happens to session times when you change the time zone

How to confirm it worked

The page shows what was saved, for example “Saved · Sep 21 – 25, 2026 · Eastern Time”, in the header and in the Date & time card. It's read back after saving, so it reflects what WebMobi stored, not what you typed.
If sessions were adjusted, you'll also see a line such as “3 session times kept at their local time”.
Look at your event's card in My Events for the new date range; it uses your event's time zone. View event page opens the public page, but its date isn't adjusted for time zone and can be a day off for very late or very early times.

Good to know

The end must be after the start. Otherwise you'll see “End must be after the start.”
Fit to sessions only fills in the dates. Nothing is saved until you select Save Changes.
Save Changes saves everything on the settings page, not just the dates.
The time zone question only appears when the event has sessions and already had a time zone. Otherwise the new time zone simply saves.
15 time zones are available in the list. If your event never had one set, the list shows Pacific Time (PT) - Los Angeles — check it before saving.
Event cards show dates without a time zone name. The event's Schedule page shows the time zone as a place code, such as America/New_York. The main event page shows dates with no time zone.
Check-in uses these dates too: when today is more than a day outside them, the check-in page and the Check-in Console warn that you may be on the wrong event.
You need the Edit event permission to change dates.

6. Your event URL

Your event URL (sometimes called the slug) is the web address people use to open your event page. You can change it yourself, and the old address keeps working.

1Open your event's Settings and go to the General tab. The address is in Event URL, just under the event title.
2If your event is published, the address is shown as read-only with a Change URL button beside it. Select it — the dialog says “Change event URL? The old address will keep working and forward to the new one.”
3Type the address you want in New event URL. It is checked as you type: if someone else already has it you'll see “This event URL is already in use. Please choose another.” with a suggested alternative you can select, or you can type your own. The Change URL button stays unavailable until the address can actually be used.
4Select Change URL to confirm.
5If your event has never been published, there is no dialog: the Event URL field is editable directly. Change it and select Save Changes.

How to confirm it worked

You'll see “Saved” with the new address and the words “the old address forwards here”, and an Open link that opens your live page in a new tab.
Under the field, Addresses that forward here lists every previous address. Select one — it should open your event at its current address.

Good to know

Old addresses keep working, indefinitely. That includes links to a page inside the event and anything after a question mark, so a QR code pointing at the old schedule still opens the schedule. The mobile app follows the old address too.
Renaming your event does not change its URL. The two are separate on purpose, so correcting a title can never break printed QR codes or badges.
Your old addresses stay reserved to you — nobody else can take one — and you can go back to a previous address later if you want. There is no limit on how many times you change it.
When you duplicate an event, the Duplicate event dialog asks for the new name first and builds the URL from that name, which you can edit before confirming. No more “-copy” addresses.
An address that is already in use is never quietly numbered for you. You are told, and you choose.

7. History: content changes and check-ins

See who changed your event and who checked in whom — on which device, when, and whether it was offline.

1Open your event and choose the History tile. From the Event Check-In page, use the menu at the top right → Check-in history; from the Check-in Console, Check-in history.
2Content changes lists every change to the event, sessions, speakers, sponsors, exhibitors, tickets and registrations, newest first, with who made it. Select a row to see what it was before and after. Filter by person, source, what changed or date.
3Check-ins lists every check-in, including repeats: the attendee, the time at the desk, the session or Whole event, QR scan or by name, the staff member, the device, and an Offline label with the time it synced. Walk-ins added shows each walk-in and who added them.

How to confirm it worked

A change you just made appears at the top of Content changes with your name.
A check-in you just made appears at the top of Check-ins with your name and the right session.
After a phone syncs, its offline check-ins appear with Offline, the time they were made at the desk, and the device.

Good to know

History is read-only. Nothing in it can be edited or deleted.
You see History if you created the event, are an organization owner or admin, or are an event admin who can edit the event.
A repeat scan shows as Already inside (not counted again) — it is recorded, but it doesn't count twice.
Check-ins made before September 17, 2026 show the staff member as Not recorded.
Check-ins made in the app show the device from app version 452.0.0 for offline check-ins, and from the next app update for online ones.

Need help?

Email support@webmobi.com and tell us your event name and what you see on screen.

Admin access, walk-ins, Check-in Console, event dates and event URL

On this page

1. Who can manage your event

Add an admin to an event

Change or remove a teammate

How to confirm it worked

Good to know

2. Add a walk-in and check them in

How to confirm it worked

Good to know

3. Check in someone by name

How to confirm it worked

Good to know

4. Check-in Console (live)

How to confirm it worked

Good to know

5. Change your event's dates and time zone

What happens to session times when you change the time zone

How to confirm it worked

Good to know

6. Your event URL

How to confirm it worked

Good to know

7. History: content changes and check-ins

How to confirm it worked

Good to know

Need help?

Admin access, walk-ins, Check-in Console, event dates and event URL

On this page

1. Who can manage your event

Add an admin to an event

Change or remove a teammate

How to confirm it worked

Good to know

2. Add a walk-in and check them in

How to confirm it worked

Good to know

3. Check in someone by name

How to confirm it worked

Good to know

4. Check-in Console (live)

How to confirm it worked

Good to know

5. Change your event's dates and time zone

What happens to session times when you change the time zone

How to confirm it worked

Good to know

6. Your event URL

How to confirm it worked

Good to know

7. History: content changes and check-ins

How to confirm it worked

Good to know

Need help?